Film Scan NYC
Q&A
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| I am concerned about
my privacy of my Films. |
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We respect your privacy and confidentiality sincerity and
deeply.
Being in photo business over 25 years, protecting customer's
privacy is a part of our daily workflow.
To show our sincerity in writing, we have our Confidentiality/Non-Disclosure
Agreement Form ready for you.
You can download this form, print your (company) name, sign
and dated, then bring the form with your work.
Let us remind you again that none of your Films will be out
of our lab, they stay here.
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| Are you scanning all
my Films in house? |
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Yes.
All scanning job is done in house. No Films will be sent out,
none.
No chance of lost on transit. Your privacy is well kept.
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| Are my Films returned
after the scan? |
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Absolutely Yes.
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| Can you scan my Films
in particular order? |
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No we don't scan you Films in particular orders,
Other than the above, we don't scan your Films in particular
sequence.
You can change jpg files as you like, once the negative Films
are scanned.
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| Can I combine my 35mm
Films with Photos and Slides? |
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Yes.
You can combine Photos, 35mm Slides to get quantity discount.
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| How
big digital files can I get from Film Scan? |
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We scan 35mm Films around 1200 x 1800 dpi each.
This is good for:
1) Enjoy beautiful quality Films on 52 inch HD TV screen,
and
2) Make a good quality print up to 5x7 size.
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| Can you scan my Films
at higher resolutions ? |
| |
Yes.
We can scan at 1500 x 2100 scan - with 50 % up and
at 2400 x 3600 dpi with 100 % up.
| |
|
| 1. |
As long as you have around
12200 x 1920 pixels in a file( our basic plan ),
increasing resolution doesn't make any better on an HD
TV monitor viewing. |
| 2. |
It's not numbers of
"dot"s that define image quality, but quality
of each "dot" really matters.
There are companies out there advertising that:
-1. they use camera manufacture's desk top Film scanners.
-2. they offer bigger file size with cheaper price.
If you compare their compact desk top Film scanner vs
our Professional industrial processor,
the quality difference is clear.
How good and clear information can each "dot"
capture from your Film is the key for quality
Film scanning processing.
It is not all about 1200x1800 or 2250 x3250 kind of numbers
that others advertise.
So don't be fooled about pixel numbers that others are
offering.
If each "dot" is bad, no matter how many dots
is a file, it's still a bad file. |
| 3. |
Bigger file from Film Scan is NOT as good as bigger
file from Photo Scan.
In other words, you can't see as much difference in
Film scanning as photo scanning when the
scanning resolution is doubled.
Why?
Because the actual image size of 35mm Film is so small
compared to 4x6 photo, that
we've already enlarged a lot more to get the same file
size of 4x6.
So further enlargement from this small 35mm Film will
NOT increase image quality.
Even worse, you can see large Film grains all over the
image that ruin the total image quality.
35mm Film vx 8x12 print (notice
how small 35mm Film is)
|
|
| What format
digital file am I getting on a disk? |
| |
Jpeg files.
However we can save in uncompressed Tiff files with 50 % additional
charge.
In real world, with these rather small files (6 to 24mb each),
it doesn't make much of quality difference between jpeg and
Tiff.
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| What am I
getting for the basic Film Scan plan? |
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A CD or DVD with all scanned digital image files on.
You can play it on your computer (PC or Mac) and copy it freely.
|
| Can
I play the Film Scan CD/DVD you created on my DVD player ? |
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Unless you order a movie
DVD as an option, the answer is basically No.
Because the files on the CD/DVD are "still photo"
images of your Films.
They are not encoded (programed) to play as a movie on your
DVD player.
However, there are two ways to make the data file "move"
(play).
1. You can order a Movie
DVD option at $29.95 extra.
or
-2. There are some DVD players that "Play" jpg files
as if they are movie file.
Please check your DVD player's manual for more details.
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| Can
you use my music as background music for my DVD movie? |
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Yes.
With an additional $15.00,
we can put your music on the movie DVD.
Please provide us with a music CD or Mp3 files.
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| Can
you put a title on the Film Scan DVD movie? |
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Yes we can with no additional charge.
Please make the title simple and short, like;
"Uncle John's Films"
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| What size of Films can
you scan? |
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At this time we are offering 35mm Negative Films scanning
service only.
We are still trying to find right price with good quality
point on other type of Films.
|
| Does
your Film Scan service come with money back guarantee? |
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No.
Once the CD/DVD is out from our store, it can be easily copied.
As a company policy, we don't accept money back request on
any CD/DVD orders.
No exceptions.
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| How
long does it take? |
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Film scanning services normally take a couple of days to
a week.
Since all scanning job is done in our lab,
please let us know if you are in a hurry or dead-on time limit.
We try our best to meet your request with or without extra
fee.
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