Best Video Transfer Services in Manhattan, NYC, NY.
PAL to NTSC conversion in NYC.

Holidays and Special Weekend Closings will be posted here.

Store Maps and Subway/Bus Access are here.

285 Madison Ave.
New York, NY 10017
(212) 661-0876

Between 40 & 41st street on East side of Madison Ave.
Storefront on ground floor.

Mon - Fri: 8:00 am to 6:00 pm
Sat: 11:00 am to 2:30 pm
Sun: Closed

Barrier-Free Wheelchair Accessible store.

VHS and VHS-C Tape to DVD transfer

8mm, Hi8 & Digital 8 Tape to DVD Transfer

Mini DV (DVC) and Mini DV Cam Tape to DVD transfer

Micro MV Tape to DVD transfer

Micro MV tape / MicroMV tape

Micro MV tape to DVD transfer is $19.95 each
There is no quantity discounts available due to our limited production capability.

NTSC Micro MV tape only.
We are unable to transfer PAL Micro MV tapes.

BetaMax tape to DVD transfer

$29.95 each
NTSC (USA BetaMax tape) only

BetacamSP Tape to DVD Transfer
(1/2 inch tape, Half-inch tape to DVD conversion )

U-Matic Tape to DVD Transfer
(3/4 inches tape, Three-quarter-inch tape to DVD conversion )

PAL to NTSC Conversion

PAL to NTSC (American) Transfer.

Some of PAL tapes we don't work with are:
PAL U-matic, PAL Betamax, PAL BetaSP etc.

Note: One to one conversion only. We don't combine multiple original PAL tapes to a NTSC tape or DVD.

PAL VHS Tape to NTSC DVD Transfer

$29.95 for up to 4 hours original tape, A longer than 4 hour tape will be charge $19.95 additional for an extra DVD.
(an 8 hour PAL tape will go on to two NTSC DVDs at $49.95)

PAL DV Tape to NTSC DVD Transfer

$29.95 per original PAL tape.

PAL Mini DV Tape to NTSC Mini DV tape transfer

No HD PAL to and from HD NTSC tape conversions.
A 60 minutes original PAL miniDV tape to a NTSC miniDV tape: $29.95
A 60 minutes PAL tape in LP recording mode ( = 90 minutes ) to NTSC tapes: $49.95 ( two NTSC tapes)
A 83 minutes original PAL miniDV tape to NTSC tamps: $49.95 (two NTSC tapes)

PAL VHS to NTSC VHS tape transfer

$29.95 per original PAL tape up to 4 hours.
Longer than 4 hours tape will be transferred to two NTSC video tapes with $19.95 extra charge
(An 8 hour PAL to tape to NTSC video tape is $29.95 + $19.95 = $49.90)

PAL DVD to NTSC DVD Transfer

Receive DVD video from Europe or Asia? Wedding in England? Meeting in China? No problem.
We convert to DVD that you can play here in the US.
$29.95 per original PAL DVD.

We convert a main movie only, no sub subtitles nor multiple languages.
If the PAL DVD has a main menu with subtitle and/or multiple languages, we will convert only the movie with one language with no subtilizes on NTSC DVD..

If you really need different languages and/or sub titles, we will make
extra DVD(s) with additional fee of $29.95 each per setting

The NTSC DVD we create will have no regional restrictions (no region codes on the NTSC DVD).

NTSC to PAL Conversion

Note:
1. No HD PAL to and from HD NTSC tape conversions.
2. One to one conversion only. We don't combine multiple original PAL tapes to a NTSC tape or DVD.

NTSC VHS Tape to PAL DVD conversion

$29.95 for up to 4 hours original tape, Longer than 4 hour tape subject to $19.95 additional for an extra DVD.
(a 6 hour NTSC tape will go on to two PAL DVDs at $49.95)

NTSC VHS to PAL VHS tape conversion

$29.95 per original NTSC tape up to 4 hours.
A longer than 4 hours tape will be transferred to two PAL tapes with $19.95 extra charge.
(A 6 hours NTSC tape will be coped to two PAL VHS tapes at $29.95 + $19.95 = $49.90)

NTSC mini DV Tape to PAL mini DV tape transfer

No HD NTSC to and from HD PAL tape conversions.
A 60 minutes original NTSC miniDV tape to a PAL miniDV tape: $29.95
A 60 minutes NTSC tape in LP recording mode ( = 90 minutes ) to PAL tapes: $49.95 ( two NTSC tapes)
A 83 minutes original NTSC miniDV tape to PAL tamps: $49.95 (two NTSC tapes)

NTSC DVD to PAL VHS tape Conversion

$29.95 per original NTSC DVD.
(when the NTSC DVD has multiple languages and/or sub captions, only one setting goes on to tape)

NTSC DVD to PAL DVD Transfer

$29.95 per original NTSC DVD.

If the NTSC DVD has a main menu with multiple languages or subtitles, the main menu will NOT be re-created on the NTSC DVD and only the main program with one language with or without one subtitle will be converted to the PAL DVD.

If you really need different languages and/or sub titles, we will make
extra DVD(s) with additional fee of $29.95 each per setting

The PAL DVD we create will have no region restrictions.

PAL to PAL Transfer

PAL DVD to PAL DVD copy

PAL DVD to PAL DVD copy : $9.95 per DVD (quantity discount available)

PAL Tape to PAL DVD conversion

$29.95 per original tape.

The PAL tapes we are handling at our lab:.
PAL VHS tape, PAL VHS-C tape, PAL miniDV tape, PAL DV cam tape, PAL 8mm tape, PAL Hi8 mm tape,
PAL Digital8 tape.

Some of PAL tapes we don't work with are:
PAL U-matic, PAL Betamax, PAL BetaSP etc.

DVD Copy, DVD Dupe

Mini DVD to (regular) DVD copy

Single sided mini DVD to regular DVD: $9.95 per DVD
Double sided mini DVD to regular DVD: $9.95 pre side (=$19.90 for both sides on two DVDs)

The mini DVD MUST BE FINALIZED in the same Camcorder that recorded the DVD.
Unfortunately, many customers bring un-finalized DVDs to our store.
None finalized DVD cannot be played with other players except the camcorder that recorded it.
We cannot FINALIZE the min DVD here. It must be done in your Camcorder.
Please see your manual how to Finalize your disk.

Special note for Mini DVD in HD ( High Definition mode ).

Audio Cassette to CD Transfer

HD Tape to Blu-ray transfer.
Convert HD movies to Blu-ray disk.

Video Transfer New York, NY Q&A

Digital Video Basics Made Easy (for those who want to learn more about digital video)
Contact us If you still can't find the answer you are looking for.
	Edit a DVD disc on my PC or Mac.
	Place an order with us.
	Play my video on iPad, iPhone, iPod or Website (Facebook, Youtube)
	Upload my video to YouTube
	Confidentiality / Non-Disclosure Agreement
	Convert a big video collection on to a small hard drive.
	Why VHS tape to DVD transfer is necessary?
	Turn around time for VHS tape to DVD transfer.
	What format of video tapes you can transfer on to DVD?
	My video tape is over 4 hours long. How good is the quality on the DVD?
	How long tape can you put on a single DVD?
	Original tapes returns to me?
	Do you transfer copy protected Video / DVD ?
	MP4 file does not play on my computer. What's wrong ?
	AVI file does not play on my commuter. What's wrong ?
	HD ( Hi Def) DVD from VHS or miniDV tape?
	What DVD Disc brand you use?.
	Do you transfer Multiple tapes to a single DVD?
	Does the DVD play on my DVD player?
	Does the DVD play on my PC or Mac computer ?
	Do you transfer a portion of a tape to DVD ?
	Additional DVD copies
	What Regional code on the DVD?
	PAL to NTSC conversion
	Adult or Private videos transfer
	I don't want you to view my video.
	I made a DVD from my digital camera' card, but the DVD doesn't play on dvd player, why?
	I copied my camcorder's video files on a DVD disk, but doesn't play on DVD player, why?
	How to send video by e-mail
	Can you e-mail me a video?
	Can you upload video files to our FTP site, so we can download from it?
	I'm not sure which tape(s) to be transferred. Can I view my tapes at your studio?
	"Supported Disc Not Available" problem on Mac Leopard
	Delivery Confirmation - what does it mean?
	Digital Video Basics Made Easy (for those who want to learn more about digital video)

Can I edit the DVD disk on my computer?

But, the DVD video disc that we made for you is different and you can make an editable movie file from it.
Why? Because it's your contents and totally legal to change it.
It is relatively easy to do, and you can do it for Free.

The process involves two steps:
First, Rip the DVD video - take out the contents from DVD video disc for editing.
Second, Conversion - convert (=change) the video contents to a format that you can edit on your PC or Mac

Once these Rip and Conversion are done, you are now ready to edit the video.
You can cut a portion of the video, crop unnecessary portions, uploading to Web site such as FaceBook or YouTube,
making new titles for the video, add your favorite back ground music, enhance the image and so on and on.

The easiest way to do is to use one of these free applications:
	Mpeg StreamClip for Windows and Mac.
	Handbreake for Windows and Mac.
	VLC video player for Windows and Mac.
If you want to do more, consider using one of these free applications: For Windows users, "Windows Movie Maker". For Mac people, you can use iMovie. For advanced Video Editing software, please refer to the site below: Comparison of Video Editing Software and Required Computer System.

How to archive a large collection of video tapes on to a small hard drive?

There are many ways of archiving video tape library on a small digital device.
Digitizing a video tape collection has a lot of merits:
1. Space saving
2. Digital movie files will not be degraded anymore.
3. You can copy, edit, share and back up the entire library.
4. You can upload the digital video files on the internet or e-mail them.

Image quality	Best Possible	Good	Standard	Better
Price				Most economical
Video format	DV format	WMV for windows MOV for Mac	MP4	DVD video (DVD disk)
Good for	Video Editing	Archive, Editing	Facebook, Youtube iPod ready file	Anyone can view
Short point	File very big Powerful PC needed.	No standard video file format for both PC & Mac		Not for share or edit
Play on PC or Mac?	Yes	Yes	Yes	Yes
Play on DVD player?	No	No	No	Yes
Internet sharing?	No	Yes	Yes	No
Ready for iPod?	No	No	Yes	No
Need PC to view?	Yes	Yes	Yes	No
File size / one hour	about 15 GB	2 - 5 GB	a half to 3/4 GB	one DVD disk
Put on a Hard Drive?	Yes	Yes	Yes	No
Technical spec.	NTSC (29.97 fps) 720 x 420	WMV ver 9 or higher MOV - H.264	Mpeg4 for Windows H.264 for Mac	NTSC No region code

Mac shows "Supported Disc Not Available" and DVD will not play.

There seem to be a problem with Mac OS X, Leopard and Snow Leopard that some DVDs will not play on it.
Many people are complaining on the internet that Apple has not fixed this problem.

The symptom is unique to Mac OS X Leopard (and Snow Leopard) - when you insert a DVD, it mounts on Mac's desk top with a DVD icon, but Mac's DVD player will not play saying "Supported Disc Not Available.".
The same DVD does play on Tiger, and no one knows which DVD will play and which one doesn't.

When this happens, a practical solution is using a free reputable Mac DVD application called Mpeg Stream Clip.
This software is free and available from this link.


Let's hope Mac OS Lion will fix this problem.

MP4 file does not play on my computer. What's the fix ?

Although MP4 file format is very popular, some Windows system does not play MP4 files.
Why not all Windows computer play MP4 movies? The answer is on Microsoft's website.

MP4 is a very popular that YouTube, Myspce Facebook, iPod, iTouch, iPhone are all adopting it.
This popularity comes from its highly compressive, still keeps good quality function.
You can get a 2 hour video footage in less than 2 GB, which can be stored on a single DVD.

Mac users have no problem enjoying this new format.
You can just double click on the file and QuickTime Player comes up and play it.
To edit the file, you can just drag it into iMovie.
Very easy, because MP4 was developed from Quick Time (MOV) platform.

Old Windows system, especially before XP SP3, sometimes cannot play MP4 files.
To view the MP4 movie on Windows, you need to download a free software called QuickTime Player from Apple.
http://www.apple.com/quicktime/

If you want to edit MP4 file on Windows, in Windows Media Player or Windows Movie Maker,
you might (or might not ) need to download a free software called mp4cam2avi.
http://sourceforge.net/projects/mp4cam2avi/
This software change MP4 files to Windows Movie Maker native AVI format,
that Windows Movie Maker can read and edit it.

An alternative choice to "Windows Movie Maker + mpecam2avi " is to use an Apple made video editing software called "Quicktime Pro".
http://www.apple.com/quicktime/pro/
You have to pay for it, but it is very easy to use.

AVI file does not play on my computer. What's the fix ?

If your system is unable to play the AVI file, you need either Divx or Xvid codec to your Windows system.
You can download free codec from the following sites: Divx or Xvid:

Why does AVI file need Dvix or Xvid codec to play AVI movie? Microsoft's explanation is here

How can I play my video on iPad, iPhone, iPod or Website?

There are two options for you.

1.	We can make a digital movie file for you. The price is here. Pro - You don't have to do anything except loading it into you iTunes or YouTube, Facebook account. Con - Cost you more than making a regular DVD disc and you can't play the file on your DVD player.
2.	Have us make a regular DVD disc, then you RIP the DVD and turn to different format such as MP4. Pro - You can save some cost and the DVD disc will play on DVD player. Con - You have to do it by yourself. It is a two step process - 1) RIP the DVD and 2) encode to digital movie file such as MP4, MOV(Quick Time) or WMV. MP4 is a compact movie file widely used on iPad, iPod, iPhone, Youtube or Facebook. MOV, aka Quick Time is a Mac native movie file format. WMV is a Windows (Microsoft) native movie file format. There are a couple of free software available on the internet that do the job. Mpeg StreamClip for Windows and Mac. Handbreake for Windows and Mac. VLC video player for Windows and Mac. If you want to do more precise video editing, consider using one of these free applications: For Windows users, "Windows Movie Maker". For Mac people, you can use iMovie. For advanced Video Editing software, please refer to the site below: Comparison of Video Editing Software and Required Computer System.
2.	We can make a digital movie file for you. The price is here. Pro - you don't have to do anything except loading it into you iTunes or Facebook account. Con - cost you more than making a regular DVD disc and you can't play the file on your DVD player.

Why VHS tape to DVD transfer is necessary?

Here is the bottom line - Once it digitized, image will be preserved "forever".
1. The image on VHS tape has been fading day-by-day, and it will be totally gone eventually.
2. The machine (VCR) is almost out of market. You can't see the tape in the future.
3. DVD disk as a plastic media won't last long, but the digital file can be copied on another media perfectly.

The material of the VHS tape degrades as time goes by.
It's a magnetic tape and deteriorates even if it's not watched for years.
The magnetic info will be eventually totally gone from the tape or the tape itself goes bad.

Also, then popular Video tape player - is almost gone now.
This means that you can't play these tapes in the near future.

VHS to DVD conversion process stops the degradation of your original video
and preserves your movies on the DVD as a digital file.
In other word, the deterioration that's been happening to your tape is now stopped,
and will stay unchanged "forever".

"Forever"?
Yes, we all know that DVD media is far from perfect nor it doesn't last forever.
However, the digital information on on the disc will never be degraded and will be preserved
as exactly as it is forever.
Think it this way - put your digital file on the WEB site or on a network server.
Does your movie ever fade?

Once it's digitized, your image stays forever as is.
All you have to do is to keep changing media that the image is on (like DVD or Network server) for future generations.

How long does it take to have my video converted to DVD?

We are pretty quick in general.
Because almost all video transfer work is processed in-house at our New York lab,
a simple tape to DVD transfer will be ready next day afternoon.

Same day or a couple of hours RUSH service might be available
with 50% price up. Please contact us with your particular needs.

Multiple tapes take longer.

What format of video tapes do you accept?

Almost any kind tapes, including, VHS, S-VHS, VHS-C, Video8, Hi8, Digital8,
MiniDV tape in SD format, MiniDV tape in HD format, Standard DV tape,
DVCAM tape, HDV tape, U-matic and so on.

We handle PAL video tapes as well as NTSC system.

How about the DVD quality from a video in long record mode?

Although we will try to make the DVD quality as best as we can, the DVD image quality form a
LP/EP(longer) mode tape, might not as good as from a SP mode tape.
This is simply because you tried to put more image on a tape, the image was poorer than
the regular mode recording.
The longer you tried to record, the lower quality you got on the tape already.

How long tape can you transfer on to a DVD?

We will put up to a 4-hour tape on a single DVD without any additional charge.
A longer than 4 hours tape will be transferred to multiple DVDs.
The first 4 hour DVD is $29.95 and the additional DVD is $19.95.

Is my original tape returned to me?

Absolutely Yes.

I am concerned about my privacy and confidentiality.

We respect your privacy and confidentiality seriously.
Being in photo business since 1971, no other companies are better than us to keep customers' information tight.
-1. Most jobs are processed in-house by experienced professional technicians.
-2. The technician will only watch your tape what is necessary for quality control.
-3. Once a work is done, all temporary files will be deleted from our system.

To put it in writing, we have our Confidentiality/Non-Disclosure Agreement Form ready for you.
You can download the form, type in your (company) name and address, and print two copies.
Sign and date both, then bring the forms with your work.
We will sign them both and return one copy for you.

Do you convert copy protected videos to DVD?

Absolutely not.

What kind of DVD Disc brand you use for my job?

The DVD we create will be viewed decades and decades later.
So the DVD media we use must be the very best quality in the market.

After an intensive study and years of experience we've decided to use professional grade
Taiyo-Yuden's Premium Line DVD (made in Japan) for our jobs.*
Taiyo-Yuden is recognized as an industrial leader in the manufacturing of its highest quality
and most reliable DVDs on the market.
Simply, they are the best professional grade DVD's in today's market.

We didn't stop there - not only we use Taiyo-Yuden brand, what we are using is their
top-of-the DVD product line called "Premium Line" (as oppose to Value line).
You can't find any better DVDs in the market.

Also Sony DVD might be used for Sony's High Definition jobs, such as AVCHD or Blu-Ray.

We firmly believe that your memory deserves much more than these cheap DVDs.

* Taiyo Yuden is a registered trade name

Can you transfer multiple tapes on to a single DVD?

We prefer to transfer one tape to one DVD, because that gives the very best quality possible.
However, if requested, we can put multiple tapes on to a single DVD.
Please note the followings:

To make a single DVD, first we transfer all tapes to a HDD then burn it on a DVD.
-1. DVD quality might be less than one-to-one transfer.
-2. Takes longer than normal because of the two-step workflow.
-3. Unlike other companies, we don't charge additional fee for this extra work.
-4. Our price is based on per original tapes, so you don't save money by doing this either.

Will the DVD you create play on my DVD player?

Yes.
Most of the DVD players can play the DVDs we create.
However, regardless of who created the DVD, there are some DVD players that gives problem.
Even Hollywood movie DVDs - which supposed to be playable on all DVD players -
might not work on your DVD player. This happens more often with older DVD players.
If that happens to you, we will re-burn on a different DVD media.
(No refund will be made as long as it plays on many other DVD players)

Will the DVD you create play on my PC or Mac?

Yes, it will work on your computer if your PC/Mac has a DVD drive.
Please try a Hollywood Movie DVD on you PC/Mac - if it woks, ours will work also.

Can you transfer a portion of my video tape on to DVD?

No. We do not offer any editing services.
We will transfer whatever on the tape to a DVD as a whole.

Can I get multiple copies of the DVD you create?

Of course. DVD copies make great gifts for family members. $9.95 each.

What regional code DVD you will create?

Our final DVD is regional code free. There is no regional restrictions on our DVD.
What is the DVD region code ?

Can you transfer PAL tape to USA (NTSC) DVD?

Absolutely, Yes.
Because Doi Camera is located in Mid Town Manhattan, New York
and United Nations on the same 42nd Street within 15 minutes walk,
we are handling many international tapes from all over the world daily.

PAL tapes will be converted to NTSC US standard,
so you can enjoy on American TV & DVD player system.

There is a set up charge of $15.00 per order (NOT per tape)
If you have 20 PAL VHS tapes, the set up charge is still $15.00 only

Adult and Private video transfer

A DVD copy from my digital camera doesn't play on DVD player.

I copied all files from my digital camera to a DVD, but the DVD doesn't play on DVD player, why?

First of all, not all "DVD" disk will run on DVD player.
DVD players can play on the "DVD-Video Disk", which means a DVD disk should be written as in accordance with "DVD-Video" format.
The video files have to encoded in a certain format, and contained in a certain way with audio files, how about chapters, in what order to play, is it repeatable, is this for USA or for Europe? DVD player needs all that kind of information.
If you just copy files loosely on a DVD, that DVD doesn't have any information for DVD player, therefore, no play.
In other word, DVD player is made to play only "DVD-Video Disks", no plain(=data) DVD disk can play on DVD player.

What is DVD-Video Disk? Please see next column.

Let's think about a little more details.
A digital camera contains two kinds of files 1) photos and 2) movies.
Do you want only photos play as a sideshow, photos & movies or movies only?

1. Photos - there are two ways to "play" photos on DVD player, as if all photos go slide show.
-1. Some DVD players (not all but many) "play" jpg files.
Check your DVD player (it normally written on the unit saying "plays Jpeg files" or check owner's manual).
If you fine your DVD player capable, you can just burn all jpg files (= photo files) on a CD or DVD, and let the DVD player play these files as a slide show.
The problems with this method are: 1)vertical photos will be shown in horizontal 2)video will not play.

-2. Using software, you can create a DVD-Video Disk, that DVD player can play.
There are many software offering this kind of function.
a) for Windows users - Free from Microsoft; Windows Movie Maker. How to do it is here.
b) for Mac users - iPhoto + iDVD (put jpg files into iPhoto > share with iDVD). How to do it is here.

Or

-3. We can do it for you for at $29.95. We can put your background music(s) at $15.00 extra.
We can combine jpeg photos and videos together.

2. Video files from Digital Camera
-1. If you want still photos (jpg files) and video together, you have to use software to create a DVD-Video Disk.
-2. If you want only video files played on DVD player, please see next column.

A DVD copy form my camcorder doesn't play on DVD player.

I copied video files from a card of my camera/camcorder and made a DVD, but the DVD doesn't play on my DVD player, why?

We've seen many customers at our stores puzzled because she made a DVD disk from her camcorder but that DVD doesn't play on her DVD player, and sometimes not even on her computer.
What she thought was - it's a "DVD" disk and the DVD has many "Video files" on, it should play like a DVD movie, why not?

In other cases - a DVD copy made from a camcorder play on my DVD player but not my friend's one, why?, or a DVD copy from a camcorder plays on my Mac or PC but not other Mac or PC, why?

These problems all come from the same issue, which is, to make a DVD player run, the DVD disk has to be written in a certain way that DVD player can understand how to play it.
Imagine how many DVD video disks and DVD players working in the world, from various DVD player manufactures, various DVD video productions, various countries in different TV systems. They need an absolute rule.

To standardize this situation, the video industry comes together and made a very strict rule.
Every one, including DVD player manufacture, DVD video producer and YOU have to follow the rule so that your DVD video can be played on (almost) any kind of DVD player on earth as long as within the same TV system(NTSC=USA, PAL=Europe).

The rule is called "DVD-Video" format.
The DVD-Video is NOT just any videos on a DVD, but has a very strict rule to follow.

A DVD disk (it doesn't matter DVD-R, DVD+R) burned (= recorded ) as "DVD-Video" is called "DVD-Video Disk".
This DVD-Video Disk is the one that plays on any DVD players (within the same TV system ) and most PC/Mac computers around the world.
The "DVD-Video disk" has to have a Video_TS folder which contains video files in Mpeg2 codec and stored in VOB (Video OBject) container format, it must have IFO files and BUP files as well.

Digital Video Basics Made Easy ( what is the container format?)

So the answer to the above problem is - a DVD disk which has copied video files on will not work on DVD players, because the DVD disk is not written as "DVD-Video disk".

DVD player plays only DVD-Video disks ( except some DVD players play Xvid or MP4).
In other word, if you want a DVD disk played on a DVD player, you must make a "DVD-Video Disk".
Technically, a DVD disk that has many video files from camcorder loosely sitting on, is called Data disk (or data DVD), not DVD-video.
The DVD-video disk must have certain video format called VOB( in Mpeg2 codec), information file for how the video files should be played, and backup files. Without it, DVD player won't accept that disk.

OK, now you know that just copying video files from your camcorder to a DVD disk does not make the DVD disk played on DVD player, because the DVD player can't understand (=read) the DVD disk when the disk is not written as "DVD-Video" format.
(Also you know realized that it is not that easy to make a DVD-Video from your camcorder)

So, the next question is obviously, how to make a "DVD-video disk" from your camcorder?
There is no one definite answer to that, because it all depends on type of the video that the camcorder created.
E.g. if it's an HD video, we have to down convert that AVCHD(a Mpeg4 ) files to Mpeg2, if it's MOV files, you need Quick Time player to see the files before encoding to Mpeg2.

1. The best way to start is to refer your camcorder's instruction manual.
If you don't know where the instruction manual for your camcorder is, it's on the Website, always.
Just Google search it with the name of your camcorder.

2. When you purchased your camcorder, it came with a couple of CDs, and one of them will be a software that encode(=change) your camcorder's video files to DVD video.

3. Ask the manufacture of your camcorder, if you can't find the answer in the instruction manual.
Ask then using words like " How can I make a DVD-Video Disk from my camcorder?"

4. There are many software in the market, from free to very expensive.

5. We can make DVD video disks for you:
-1. $29.95 up to the first 60 minutes from the same original camcorder/card/disk.
-2. $19.95 for each addition hour.
E.g. a) A camcorder with 4 hours videos on it HDD or SD card, to DVD videos $29.95 + 3 x $19.95 = $89,80
b) 3 different CDs or cards to a single DVD-Video disk, 3 x $29.95 = $89, 85.

How to send video by e-mail ?

Assuming that know how to send a picture as an e-mail attachment, you may wonder if you can send video by e-mail.
The answer is yes, however, sending video by e-mail is more complex than sending a photo.

Preparation:
If the video that you want to send is from a digital camera, you can skip this section.
If you want to send DVD-video by e-mail, there is one extra setup here, which is you have to change the video format.
A DVD-video is not e-mail-able in its own original format, because it requires multiple folders to play a movie.
You have to "Rip" the DVD-video and change it to MP4, AVI or MOV format.
How to do it, is explained here.

Now that you have a video file, there are a couple ways of sending video by e-mail.
-1. If the video is shorter than 15 minutes, you can upload to YouTube, with setting as "private". Here is how.
-2. You can also use Picasa and upload to Google site up to 1GB(no time limit). Here is how.
There two methods are good because your parties don't need to have appropriate codec (video player) to play your video nor
it doesn't matter what OS or platform(Windows or Mac) he or she is on. YouTube or Picassa will change your video format so all people can watch it, no matter where, and what system they are on.
This is a very important advantage.

-3. When you know your party has a codec (proper video playing software) for your video format, you can send the file as an attachment to an e-mail. There are three major issues with this method;
(1) You must be certain that your partner can play the movie file that you are sending.
ex. Not all PC can play back MP4 file(which is very common with many digital camera and Mac people).
(2) The file size is huge, so you can't use your regular e-mail account, instead use one of these mega attachment e-mail services.
(3) Be ware that it will take a long time for your partner to download the file that you sent, and it will take even longer time for you to send, because most of the time, your upload interment connection speed is much slower than download speed.

We recommend using either YouTube or Picasa (Google video), and send link address to your parties by e-mail.

Can you E-mail me a Video?

If the question is "Can you convert a VHS to a digital file and E-mail it to me? ", then the answer is No.
Simply because we don't send any job by e-mail, period.
(what if the video was sent to a wrong person, what if YOU can't receive that big file, what if you don't know how to download such a big file, what if the file itself is fine but you don't know how to play it..... too many what if's)

Can you convert a DVD-Video so I can E-mail?
This is possible. For more details is here.

Can you convert my video to HD (Hi Def) DVD?

It doesn't make a good seance to make a full HD spec video, such as 1920 x 1080, from analog tape.
Analog tapes are 720 x 480 pix maximum (including standard def miniDV tape, which is not analog).
Since they are interlaced image (not progressive), actual horizontal image to capture is 360 x 480 pix.
After capturing, it will then be encoded in Interlace mode, which makes the image on DVD 720 x 480.
In other word, there isn't even "720 pix" worth of information in a signal line on video tape.
Artificially increasing the pixel size to 1920 x 1080 doesn't make the image any better at all.
What you are getting is larger block of digital noise and each pixel on TV monitor will be ballooned.
This method is sometimes refereed as " Resolutionholic".

On top that, you must have a Blu-ray Player to view a Hi Def DVD, to begin with.
Without a Blu-ray Player, you can't do anything with a Blu-ray disc.

Now, if you do own a Blu-ray player, the player has what is called "Up conversion function" built in.
What it does is that it will adjust the quality of the image according to the resolution setting you have on the TV monitor.
So just putting a regular DVD disc on a Blu-ray player is the practical answer, rather than increasing pixel numbers of the image.

Can you upload video files to our FTP site ?

No.
We will not upload video files to your FTP site, because
-1. the move often picks up digital noise during up / down FTP traffic, especially through the internet.
-2. it will often take a hour or two to upload GB files.
-3. not all FTP sites are as stable as it should for GB files and we might have to try many times.
-4. password and other security issue

We don't want to get involved any of the above issues.

How to upload my DVD video to YouTube?

1.	We can make a digital movie file for you. The price is here. Pro - you don't have to do anything except loading it into you iTunes or YouTube, Facebook account. Con - cost you more than making a regular DVD disc and you can't play the file on your DVD player.
2.	Have us make a regular DVD disc, then you RIP the DVD and turn to different format such as MP4. Pro - cheaper than have us make the file and you can enjoy the DVD disc on DVD player. Con - you have to do it by yourself. It is a two step process - 1) RIP the DVD and 2) encode to digital movie file such as MP4, MOV(Quick Time) or WMV. MP4 is a compact movie file widely used on iPad, iPod, iPhone, Youtube or Facebook. MOV, aka Quick Time is a Mac native movie file format. WMV is a Windows (Microsoft) native movie file format. There are a couple of free software available on the internet that do the job. Mpeg StreamClip for Windows and Mac. Handbreake for Windows and Mac. VLC video player for Windows and Mac. If you want to do more precise video editing, consider using one of these free applications: For Windows users, "Windows Movie Maker". For Mac people, you can use iMovie. For advanced Video Editing software, please refer to the site below: Comparison of Video Editing Software and Required Computer System.
2.	We can make a digital movie file for you. The price is here. Pro - you don't have to do anything except loading it into you iTunes or Facebook account. Con - cost you more than making a regular DVD disc and you can't play the file on your DVD player.

Before uploading to Youtube, there are some steps to follow:
2. Make is shorter than 15 minutes. When it's longer than 15 minutes, divide them into multiple videos.
3. Save as MP4(recommended), WMV (Windows) or MOV (Mac).
4. Upload to YouTube - how to upload to YouTube is here.
5. You can set as "private" if you wish, and send the link URL(link address) by e-mail.

If you have any further questions, please address your issue to YouTube help center.
Doi Camera will not be responsible for the result.

Can I view my tapes at your studio?

Unfortunately we don't have any video players for customer's use at our studio.

Other questions?

Please contact us with your particular question.